Prudential Life Assurance does it again

This time around, the insurance company Launches PRUCARE Telemedical services 24 hours not only to provide but connect clients to medical servitimenreal-timee

By Francis Maingaila

Lusaka (26 – 01 – 2023 – zPrudentialPrudentiall Life Assurance working in conjunction with partners like Ivitals has launched PRUCare Telemedical Service 24 aimed at helping prudential clients connect with their doctors in real-time.

Prudential chief of operation Raymond Ngoma told journalists during the launch of the initiative in Lusaka that with the advent of COVID-19 access to medical services has become riskier and increasingly tedious.

Ngoma said telemedicine has proved to be instrumental in controlling fatal viruses from being transmitted from person to person.

He observed that the world today is shifting the healthcare system to virtual consultation and digital healthcare technology as the initial step and main source of assistance.

With PRUCARE MEDICAL SERVICE24 in place, Ngoma said the members will interact with the medical service delivered to Prudential clients 24 hours.

General manager for Corporate Business Osca Mofu said through the telemedicine platform prudential will be able to facilitate the delivery of health care as well as the transfer of health information across the distance using telephone communications.

By dialing short code 759,  Mofu explained, clients will be able to access the doctor and health services in real-time

He said this is possible through a partnership with the Ivitals that took a keen interest to avail the much-needed medical services that bridge the gap between medical services to prudential clients and the public.

He said the telemedicine initiative is aimed at mitigation of COVID-19 is one of the measures Prudential has introduced using telemedical services is relevant to those people that are at high risk during this period of COVID-19

Prudential Life Assurance Chief Executive Officer (CEO) kachina kwenda described the initiative that will benefit the people as a landmark development in the life of the insurance company.

Kwenda said through this initiative people in far places will be able to access medical services and protections no matter where they are in the country.

He said Prudential Life Assurance believes it is essential to connect business with health care by partnering with Ivital to bring a service that bridges the gap between medical practitioners and the public.

He said the organization he represents advocates forming lasting relationships that not only benefit the organisation but also the community it operates.

He said the telehealth program serves as an alternative tool for the delivery of health care, linking patients and providers separated by physical and socioeconomic barriers while mitigating workforce shortages or risks associated with COVID-19 and other infectious diseases.

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